iOS · Android · Web

Every support ticket, one inbox.

App.Support gathers help requests from all of your apps into a single queue, groups them by project, and turns your answers into a knowledge base those same apps can show.

How it works

1

Your apps file the tickets

Every help request from iOS, Android and web arrives with the app it came from, the customer's name and email, and a priority.

2

Group your apps into projects

List a project's app keys and its inbox shows only those apps — one queue per product, however many apps it spans.

3

Answer once, publish a guide

Turn the questions you keep answering into knowledge-base guides your apps can show in-app.

One inbox, every platform

iOS, Android and web tickets land in the same queue — no per-store dashboard to check.

Scoped by project

Each project sees only the apps you assign to it, so a shared inbox never becomes everyone's inbox.

Priority where it matters

Urgent and high tickets are flagged in the list, so the queue tells you what to open first.

A knowledge base your apps can use

Guides are Q&A entries scoped per platform — write the iOS answer and the Android one separately when they differ.

Start clearing the queue

Sign in to see every open ticket across your apps.

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